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Since its establishment in 1993, Xiwu Kangda has been committed to returning the air environment to its essence, creating high-quality products with time, and creating a beautiful experience with dedication.
Products serve people, services communicate with people. Therefore, Xiwu Kangda adheres to the concept of putting people first and putting consumers at the center to serve consumers: a comprehensive customer care system provides users with 7 * 24 hours of lifelong and comprehensive service.
Multiple branches throughout the country provide convenient services to users, while value-added services such as long service cycles, free maintenance and upkeep allow users to feel the reliable and reassuring service system of Westinghouse Kangda.
In the process of serving consumers, we adhere to a service system of 1 goal, 5 services, 7 responsibilities, and 0 tolerance, providing high-quality products and worry free services throughout the entire process.
Our service goal is to achieve 100% user satisfaction, and to make users complain about Xiwu Kangda's service.
Good service attitude Treat customers warmly and humbly accept their inquiries and opinions;
Good service time Arrive at the service site in a timely manner and serve customers in a timely manner
Good service quality High service level, properly handling customer demands;
Good service image Civilized and polite, dressed neatly, and provided standardized services;
Good service improvement Good at finding improvement points and continuously optimizing products and services
Responsible for design Responsible for providing customers with technical solutions for the system
Responsible for manufacturing Responsible for manufacturing high-quality products for customers
Responsible for delivery Responsible for delivering products to designated locations for customers
Responsible for installation Responsible for installing products on site for customers
Responsible for debugging Responsible for debugging products for customers and providing guidance and training
Responsible for maintenance Responsible for quickly troubleshooting customer equipment on-site
Responsible for maintenance Responsible for providing maintenance services and improving product service life
Caring for customers, providing attentive service, and tolerating product quality issues
Address:No. 1, Dongyang 3rd Road, Danzao Town, Nanhai District, Foshan City, Guangdong Province
Email:scb@siukonda.com
National service hotline： +86 400-0757-200Copyright ? 2022 Guangdong siukonda Air Conditioning Co., Ltd.
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